Refund policy

Please read the shipping policies carefully. If you have any questions regarding shipping, please contact me at info@2crit2quit.com

I'll do my best to process orders as quickly as possible ~ packages are dropped off to my shipping carrier once/week. 

🇨🇦 Canadian orders can expect $15 CAD tracked shipping

🇺🇸 USA orders can expect $8 USD tracked shipping

🌍 International orders can expect a $22 CAD shipping charge, and will be tracked but please allow a few weeks for delivery 

SHIPPING

Please make sure to fill out your shipping address accurately to an address that can receive packages. If the address provided is incorrect, I cannot take responsibility for that package. Nor can I take responsibility for a package marked as delivered by the carrier which is stolen or misplaced thereafter. If there was an error on my end and the shipment is returned to me, I'll let you know about the delay and resend the package free of charge. 

USA SHIPPING

Please note: When you shop on my website from the United States, prices should be displayed in US dollars (USD). When you reach the checkout, prices will be converted to Canadian dollars (CAD) at the most current exchange rate. You will be charged in Canadian dollars, which will be converted to US dollars by your credit card company (or PayPal.)

Any order under $800 with a US shipping address will be shipped with the United States Postal Service. A tracking number will be emailed to you when your package is ready. Please allow up to 7-10 days for delivery. For orders over $800, your package will be sent by Canada Post. Orders over $800 may be subject to United States customs duties. A tracking number will be emailed to you. Please allow up to 7-10 days for delivery.

INSURANCE

Keep track of your package. If you have not received your package within 45 days of ordering, contact me at info@2crit2quit.com. I'll look into the delay and send you an update. Your order is insured, but if I'm not informed within 45 days that you have not received your package, I won't be able to reimburse you if the package does not arrive.